Refund policy
Last updated: November 15, 2026
30-day returns
You may request a return within 30 calendar days after receiving your order. Items must be unused, in their original condition and in their original packaging.
How to return an item
Email info@wildthings.studio or call (716) 882-3324 with your order number and the item you wish to return. Returns are accepted by mail. Contact us before mailing your return so we can provide return instructions.
Return shipping and fees
Wild Things covers standard return shipping for orders accepted for delivery within our shipping area. No return postage is deducted from your refund. We do not charge a restocking fee.
Return address
Wild Things
224 Lexington Ave
Buffalo, NY 14222
United States
Email: info@wildthings.studio
Phone: (716) 882-3324
Damaged or incorrect items
If an item arrives damaged or does not match your order, contact us with your order number and a description of the issue so we can help resolve it.
Refund timing
Refunds are issued to the original payment method within 10 calendar days after we receive your returned item.
Questions about your return
Contact us using the details above for return instructions or an update on your refund. This policy does not limit rights available under applicable law.